Frequently Asked Questions
At Steve’s Plumbing, we know that when it comes to your home’s plumbing, you want clear answers and reliable service. That’s why we’ve put together this FAQ page—to address some of the most common questions our customers have about our services, pricing, and policies. Whether you’re wondering about scheduling, licensing, financing, or what to expect during a visit, we’re here to help.
If you don’t see your question answered here, feel free to reach out to us directly—we’re always happy to assist!
1. Do You Offer Residential and Commercial Services?
We are mostly a residential plumbing company, but we do offer some limited commercial services.
2. How Quickly Can I Get An Appointment?
When you contact Steve’s Plumbing, we will do our best to get you on the schedule as quickly as possible. In some cases, we are even able to offer same-day service.
3. Are You Licensed, Bonded, and Insured?
Yes, we are fully licensed, bonded, and insured to provide you with peace of mind knowing that our team adheres to the highest industry standards. Our licenses and insurance ensure that all work is completed safely and professionally, protecting both you and your property.
4. Do You Have Any Discounts?
We always want to find ways to help our customers save! That’s why we offer plumbing specials and discounts. Any new discounts will be posted here, or you can always call us if you’re looking for a specific offer: https://callstevesplumbing.com/plumbing-specials/
5. How Do I Know I Can Trust Your Plumbers?
At Steve’s Plumbing, we prioritize your safety and peace of mind. All of our technicians undergo a rigorous hiring process, including background checks and drug testing. In addition, they receive extensive training, including Todd Liles’ Service Excellence Training, continuous education, and certification as Navien Factory-Authorized Technicians. You can trust that our team is professional, knowledgeable, and committed to providing top-quality service in your home.
6. Will My Home Be Left Clean After Service?
Yes! We take pride in providing white-glove service, ensuring that our work area is cleaned after every repair. Our goal is to leave your home in better shape than when we arrived.
7. Do You Offer Any Maintenance Plans or Service Agreements?
We do have a maintenance plan, The Diamond Club. As a member, you can enjoy benefits such as 15% discount on repairs, priority service, exclusive specials, and more! https://callstevesplumbing.com/diamond-club/
8. What Areas Do You Serve?
We proudly serve the following areas: Bellevue, Everett, Kirkland, Marysville, Redmond, Lynnwood, Edmonds, Mill Creek, Bothell, Snohomish, Lake Stevens, Sammamish, Monroe, Arlington, Mountlake Terrace, Shoreline, Seattle, Kenmore, Lake Forest Park, Woodinville, Duvall, and Issaquah.Â
https://callstevesplumbing.com/service-areas/
9. Do You Offer Financing Options or Payment Plans for Larger Jobs?
We do offer financing! You can learn more about our options here, an also apply: https://projects.greensky.com/contact-verification
10. Do You Provide Flat-Rate Pricing?
Yes! We believe in transparency, so we provide Straight Forward Price™ assurance before any work begins. This means no hidden fees—just honest pricing for top-quality service.