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Terms of Service

Privacy Policy

Last Updated: August, 2026

Steve’s Plumbing (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, request services, or otherwise interact with us.

Information We Collect

We may collect information that you voluntarily provide to us, including:

  • Name
  • Phone number
  • Email address
  • Mailing address
  • Service address
  • Information about the services you request
  • Appointment and service history
  • Information you provide when requesting a quote, scheduling service, submitting a form, or contacting us
  • Any other information you choose to provide

We may also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, pages visited, referring website, and general information about how you interact with our website. We may use cookies and similar technologies for website functionality, analytics, advertising, and performance measurement.

How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries and requests
  • Schedule and provide services
  • Communicate with you about appointments, estimates, and service requests
  • Provide customer support
  • Send service-related notifications
  • Send marketing and promotional communications when permitted by applicable law and when you have provided the required consent
  • Improve our website, services, and customer experience
  • Process payments and administer customer accounts
  • Maintain business and service records
  • Prevent fraud, misuse, or unauthorized activity
  • Comply with applicable laws and legal obligations

Text Messages and SMS Communications

If you provide your phone number and separately opt in to receive marketing text messages, you consent to receive recurring marketing and promotional text messages from Steve’s Plumbing at the mobile number provided.

Marketing messages may include special offers, promotions, service reminders, seasonal offers, appointment-related information, or other information about our products and services.

Message frequency may vary. Message and data rates may apply.

You are not required to consent to marketing text messages as a condition of purchasing goods or services.

You may opt out of marketing text messages at any time by replying STOP to a marketing text message. After you opt out, you may receive a confirmation message, and you will no longer receive marketing text messages unless you subsequently opt in again.

For help with text messages, reply HELP or contact us at (425) 774-0483 or office@callsteves.com.

Consent to receive marketing text messages is not required to purchase goods or services.

How We Share Your Information

We may share your information with trusted service providers and business partners that help us operate our business, provide services, process payments, communicate with customers, maintain our website, or perform other business functions on our behalf.

We may also disclose information when reasonably necessary to comply with applicable law, legal process, governmental requests, protect our rights or property, investigate fraud or security concerns, or protect the safety of our customers, employees, or others.

We do not sell or share your personal information, including your phone number or SMS opt-in information, with third parties for their own marketing purposes.

Mobile information and SMS opt-in data will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.

Service Providers and Marketing Platforms

We may use third-party service providers to help us manage customer relationships, communications, marketing campaigns, website functionality, scheduling, payment processing, analytics, and other business operations.

These providers may process information on our behalf and are permitted to use that information only as necessary to provide services to us or as otherwise permitted by applicable law.

Cookies and Tracking Technologies

Our website may use cookies, pixels, tags, analytics tools, and similar technologies to help us understand website usage, remember preferences, improve website functionality, measure advertising performance, and provide more relevant content.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain appropriate business and transaction records, comply with legal and regulatory obligations, resolve disputes, enforce our agreements, and fulfill the purposes described in this Privacy Policy.

Your Privacy Choices

Depending on applicable law, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of certain information.

You may also opt out of marketing emails by using the unsubscribe link included in those communications.

You may opt out of marketing text messages at any time by replying STOP.

To submit a privacy-related request, contact us using the information below.

Children’s Privacy

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.

Third-Party Websites

Our website may contain links to websites or services operated by third parties. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of those websites before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, or applicable laws.

When we make changes, we will update the “Last Updated” date at the top of this page. Your continued use of our website after an updated Privacy Policy is posted constitutes your acknowledgment of the updated policy to the extent permitted by law.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Steve’s Plumbing
2125 196th St SW,  Suite 126, Lynnwood, WA 98036
(425) 774-0483
office@callsteves.com

Last Updated: August, 2026

Welcome to the website of Steve’s Plumbing (“we,” “us,” or “our”). By accessing or using this website, you agree to these Terms of Service. If you do not agree with these terms, please do not use this website.

Website Use

This website is provided for general informational purposes and to allow customers and prospective customers to learn about our products and services, contact us, request information, and schedule services.

You agree to use this website only for lawful purposes and in a manner that does not interfere with the operation, security, or availability of the website.

Services and Information

Information provided on this website is intended to provide general information about our services. Service availability, pricing, promotions, warranties, financing options, and other details may vary.

Any estimate, quote, appointment, promotion, or service arrangement is subject to the terms and conditions provided by Steve’s Plumbing at the time of the transaction.

Appointments and Service Requests

Submitting a form, requesting an appointment, or contacting us through this website does not necessarily guarantee that an appointment or service will be available at the requested time.

We may contact you using the information you provide to confirm your request, discuss your service needs, provide estimates, or coordinate scheduling.

SMS/Text Messaging Terms

If you separately opt in to receive marketing text messages from Steve’s Plumbing, you agree to receive recurring marketing and promotional text messages at the mobile telephone number you provide.

Messages may include promotions, special offers, service information, seasonal campaigns, and other marketing communications.

Message frequency varies. Message and data rates may apply.

Consent to receive marketing text messages is not a condition of purchasing any goods or services from Steve’s Plumbing.

You may opt out of marketing text messages at any time by replying STOP to a marketing text message. After you send STOP, you will no longer receive marketing text messages unless you subsequently opt in again.

For assistance, reply HELP or contact Steve’s Plumbing at (425) 774-0483 or office@callsteves.com.

You acknowledge that your mobile carrier may impose charges for text messages or data.

SMS Consent

By providing your phone number through a designated SMS opt-in form or other approved opt-in method and completing the applicable consent process, you authorize Steve’s Plumbing to send marketing text messages to that number.

Your consent applies only to marketing communications from Steve’s Plumbing and does not authorize unrelated third parties to send marketing messages to your mobile number.

We do not sell or share your phone number or SMS opt-in information with third parties for their own marketing purposes.

Email Communications

If you provide your email address, we may use it to respond to inquiries, provide requested information, communicate about services, and, where permitted by applicable law, send marketing communications.

You may unsubscribe from marketing emails at any time by using the unsubscribe mechanism provided in the email.

Intellectual Property

Unless otherwise indicated, the content of this website, including text, graphics, logos, images, photographs, videos, designs, and other materials, is owned by or licensed to Steve’s Plumbing and is protected by applicable intellectual property laws.

You may view and use the website for your personal, non-commercial purposes. You may not reproduce, distribute, modify, publish, transmit, or commercially exploit website content without our prior written permission.

Third-Party Links

This website may contain links to third-party websites, services, or resources. These links are provided for convenience and do not constitute an endorsement of those third parties.

We are not responsible for the content, availability, security, or privacy practices of third-party websites.

Disclaimer

To the extent permitted by law, Steve’s Plumbing makes reasonable efforts to keep the information on this website accurate and current but does not guarantee that all information is complete, accurate, or free from errors.

Website content may be changed or updated without notice.

Limitation of Liability

To the maximum extent permitted by applicable law, Steve’s Plumbing and its owners, employees, agents, affiliates, and service providers will not be liable for any indirect, incidental, consequential, special, or punitive damages arising from or related to your use of, or inability to use, this website.

Nothing in these Terms of Service limits any rights or remedies that cannot legally be limited under applicable law.

Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Steve’s Plumbing], its owners, employees, agents, affiliates, and service providers from claims, liabilities, damages, losses, and expenses arising from your misuse of the website or violation of these Terms of Service.

Privacy

Your use of this website is also subject to our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.

Changes to These Terms

We may modify these Terms of Service from time to time. Updated terms will be posted on this page along with a revised “Last Updated” date.

Your continued use of the website after changes are posted constitutes your acceptance of the updated Terms and Conditions to the extent permitted by law.

Governing Law

These Terms and Conditions will be governed by and interpreted in accordance with the laws of the state in which Steve’s Plumbing is located, without regard to conflict-of-law principles, except where otherwise required by applicable law.

Contact Us

Questions regarding these Terms of Service may be directed to:

Steve’s Plumbing
2125 196th St SW,  Suite 126, Lynnwood, WA 98036
(425) 774-0483
office@callsteves.com